IN-STORE RETURN & EXCHANGE POLICY
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UNWORN MERCHANDISE, ACCOMPANIED BY SALES RECEIPT AND WITH ORIGINAL TAGS ATTACHED MAY BE RETURNED FOR A FULL REFUND WITHIN 7 DAYS, UP TO 30 DAYS FOR A STORE CREDIT
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GIFTS ARE EXCHANGEABLE FOR STORE CREDIT ONLY
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SPECIAL ORDERS AND TRUNK SHOW ORDERS ARE A FINAL SALE
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SALE ITEMS ARE A FINAL SALE
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MERCHANDISE WITHOUT ORIGINAL TAGS AND ORIGINAL RECEIPT MAY NOT BE EXCHANGED OR RETURNED
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HOLIDAY GIFTS MUST BE RETURNED BY JANUARY 15th
ONLINE RETURN & EXCHANGE POLICY
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UNWORN MERCHANDISE, ACCOMPANIED BY SALES RECEIPT AND WITH ORIGINAL TAGS ATTACHED MAY BE RETURNED FOR A FULL REFUND WITHIN 14 DAYS, UP TO 30 DAYS FOR A STORE CREDIT
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WILLOW ST. IS NOT RESPONSIBLE FOR RETURN SHIPPING COSTS
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ORIGINAL COST OF SHIPPING IS NOT REFUNDED
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IF RETURNING IN-STORE MUST HAVE ORIGINAL INVOICE
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MERCHANDISE WITHOUT ORIGINAL TAGS AND ORIGINAL RECEIPT MAY NOT BE EXCHANGED OR RETURNED
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MAIL RETURNS TO: WILLOW ST. INC. ATTN: ONLINE RETURNS 431 SPRINGFIELD AVENUE SUMMIT, NJ 07901